ID: 13647
Reservations Agent - Conservatorium
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Omschrijving
At Home in the Heart of Amsterdam
Standing on the famous site of Amsterdam's former Sweelinck Conservatory of Music, the Conservatorium Hotel in Amsterdam opened at the end of 2011. This magnificent Neo-Gothic building was originally built at the end of the 19th Century and in its new incarnation, it has been transformed into a contemporary luxury five-star hotel.Located in the heart of Amsterdam's museum district (Museumplein) on Van Baerlestraat, the Conservatorium Hotel in Amsterdam is close to The Rijksmuseum, the Van Gogh Museum and the Royal Concertgebouw. Also, the luxury shopping avenues, P.C Hooftstraat and Van Baerlestraat, sit right on the hotel's doorstep as well as the charming Vondelpark and the lanes of the Jordaan neighbourhood. The historical centre of Amsterdam is within walking distance.Designed by Piero Lissoni (leading Italian architect and interior designer), the Conservatorium Hotel is a true design hotel and combines historical architecture with modern design. The hotel features 129 bedrooms and suites, an array of restaurants and a bar, as well as a selection of cutting-edge events and banqueting spaces.Conservatorium Hotel is also home to the Akasha Holistic Wellbeing Centre an urban retreat that is the perfect place to unwind, relax and enjoy. Spanning over 1000sqm, Akasha is the finest holistic spa in Amsterdam offering a range of signature treatments, massages, marrying innovative Western practices with ancient Eastern traditions and featuring 18 m x 5 m indoor swimming pool, a whirlpool, Hammam, sauna, Watsu pool and relaxation areas. Conservatorium Hotel's contemporary design coupled with the hotel's incredible location gives guests a unique experience as soon as they step into the hotel, they are immersed into the city's rich cultural and design legacy.Conservatorium Hotel is the first member of The Set, a collection created to redefine the concept of the luxury hotel for sophisticated, design literate travellers in the 21st Century. Working to an uncompromising brief that called for hotels that were not only of the moment but that would define their times and locations, The Set works with leading architects and designers to rework the DNA of the grand hotel and create spaces that are contemporary in conception, whilst simultaneously evocative of the style and glamour of the past.Located in existing landmark buildings, each member of The Set is rooted in the history and culture of its location as well as the contemporary needs and desires of its guests.
Job Description
We are currently looking for an enthusiastic and motivated candidate for the position as Reservations Agent in the high-end luxury hotel segment. As Reservations Agent you will be in contact with our guests with all their inquiries about reservations. You will report directly to the Director of Revenue and Reservations Manager.
Tasks & Responsibilities Create, update and maintain room reservations.Actively participate in a quality sales program to increase sales and deliver excellent customer service.Handles all incoming reservations traffic email, phone, GDS, internet.Maintain a clean PMS system.
Job Requirements
A commitment from us:On the job training and developmentA dedicated training manager who can help you in your developmentFreshly prepared lunch or dinner on a daily basisA great team environment to work inA commitment from you:
Excellent verbal and written communication skills in English and Dutch due to constant contact with both internal and external guests, especially dealing with supplier queries by phone and sorting queries by emailTo possess the ability to work under pressure and within strict deadlines by fostering a strong sense of pro activity and result orientationMaintain a good working relationship with all members of colleague in the hotel and also possess the ability to work on own initiative and prioritize workEnsure all reports and research for revenue manager is completed with great accuracyMaintaining proper records and filing systems.Ensure that your appearance and uniform are in accordance with the standard set on commencement of employment
Our Joie De Vivre:
As our colleague, you have the advantage of using discounted room rates within the Set Hotels.Get rewarded with incredible prizes through our Capturing Hearts & Minds Rewards Program such as complimentary nights, various selection of vouchers and many more!You can use the F&B discount and Akasha product discount we have within the Set Hotels.Healthy mind and body we take it seriously participate with Your Luxury Lifestyle Program, a program where our colleagues can join all sorts of healthy body & mind activities throughout the year.Do you think sustainability is important? So do we! We are a certified Green Globe hotel. We stimulate our colleagues to go to work by bike by offering a bike plan.Our Colleague Entertainment Team will invite you for events with your colleagues. We think it is important to work hard but also to play and have fun together!
Are you someone who can add value and skills to a great team and organisation? Then we would like to receive your CV and motivation via hr@conservatoriumhotel.com. For further information about the hotel please refer to our website or our Facebook page
Standing on the famous site of Amsterdam's former Sweelinck Conservatory of Music, the Conservatorium Hotel in Amsterdam opened at the end of 2011. This magnificent Neo-Gothic building was originally built at the end of the 19th Century and in its new incarnation, it has been transformed into a contemporary luxury five-star hotel.Located in the heart of Amsterdam's museum district (Museumplein) on Van Baerlestraat, the Conservatorium Hotel in Amsterdam is close to The Rijksmuseum, the Van Gogh Museum and the Royal Concertgebouw. Also, the luxury shopping avenues, P.C Hooftstraat and Van Baerlestraat, sit right on the hotel's doorstep as well as the charming Vondelpark and the lanes of the Jordaan neighbourhood. The historical centre of Amsterdam is within walking distance.Designed by Piero Lissoni (leading Italian architect and interior designer), the Conservatorium Hotel is a true design hotel and combines historical architecture with modern design. The hotel features 129 bedrooms and suites, an array of restaurants and a bar, as well as a selection of cutting-edge events and banqueting spaces.Conservatorium Hotel is also home to the Akasha Holistic Wellbeing Centre an urban retreat that is the perfect place to unwind, relax and enjoy. Spanning over 1000sqm, Akasha is the finest holistic spa in Amsterdam offering a range of signature treatments, massages, marrying innovative Western practices with ancient Eastern traditions and featuring 18 m x 5 m indoor swimming pool, a whirlpool, Hammam, sauna, Watsu pool and relaxation areas. Conservatorium Hotel's contemporary design coupled with the hotel's incredible location gives guests a unique experience as soon as they step into the hotel, they are immersed into the city's rich cultural and design legacy.Conservatorium Hotel is the first member of The Set, a collection created to redefine the concept of the luxury hotel for sophisticated, design literate travellers in the 21st Century. Working to an uncompromising brief that called for hotels that were not only of the moment but that would define their times and locations, The Set works with leading architects and designers to rework the DNA of the grand hotel and create spaces that are contemporary in conception, whilst simultaneously evocative of the style and glamour of the past.Located in existing landmark buildings, each member of The Set is rooted in the history and culture of its location as well as the contemporary needs and desires of its guests.
Job Description
We are currently looking for an enthusiastic and motivated candidate for the position as Reservations Agent in the high-end luxury hotel segment. As Reservations Agent you will be in contact with our guests with all their inquiries about reservations. You will report directly to the Director of Revenue and Reservations Manager.
Tasks & Responsibilities Create, update and maintain room reservations.Actively participate in a quality sales program to increase sales and deliver excellent customer service.Handles all incoming reservations traffic email, phone, GDS, internet.Maintain a clean PMS system.
Job Requirements
A commitment from us:On the job training and developmentA dedicated training manager who can help you in your developmentFreshly prepared lunch or dinner on a daily basisA great team environment to work inA commitment from you:
Excellent verbal and written communication skills in English and Dutch due to constant contact with both internal and external guests, especially dealing with supplier queries by phone and sorting queries by emailTo possess the ability to work under pressure and within strict deadlines by fostering a strong sense of pro activity and result orientationMaintain a good working relationship with all members of colleague in the hotel and also possess the ability to work on own initiative and prioritize workEnsure all reports and research for revenue manager is completed with great accuracyMaintaining proper records and filing systems.Ensure that your appearance and uniform are in accordance with the standard set on commencement of employment
Our Joie De Vivre:
As our colleague, you have the advantage of using discounted room rates within the Set Hotels.Get rewarded with incredible prizes through our Capturing Hearts & Minds Rewards Program such as complimentary nights, various selection of vouchers and many more!You can use the F&B discount and Akasha product discount we have within the Set Hotels.Healthy mind and body we take it seriously participate with Your Luxury Lifestyle Program, a program where our colleagues can join all sorts of healthy body & mind activities throughout the year.Do you think sustainability is important? So do we! We are a certified Green Globe hotel. We stimulate our colleagues to go to work by bike by offering a bike plan.Our Colleague Entertainment Team will invite you for events with your colleagues. We think it is important to work hard but also to play and have fun together!
Are you someone who can add value and skills to a great team and organisation? Then we would like to receive your CV and motivation via hr@conservatoriumhotel.com. For further information about the hotel please refer to our website or our Facebook page